CAS genesisWorld x18: the new version is here!

With SmartDesign 3.0, CAS genesisWorld x18 combines intelligent automation and smart AI with a modern, customizable software interface. This creates a working environment that is centered around the customer, which can be perfectly tailored to specific tasks.

The new-generation CRM + AIA® solution permits even more efficiency and transparency in daily relationship management and helps your sales, service, and marketing teams inddividually design future-proof customer relationships and lead them into a successful future on a reliable digital foundation.

Here’s what’s new:

• The perfect start to your working day: SmartDesign 3.0 offers even more options to customize personal work interfaces. The individdual dashboard and the dark mode make CAS genesisWorld into an environment you enjoy working in and in which you can easily find what you are looking for.
• The AI-enhanced Business Process Automation creates intelligent processes from individual steps. You can thus create multi-level workflows with delay times, conditions, and branches, automatically send targeted e-mails, and create, update, or link data records along your processes.
• CAS genesisWorld x18 offers the foundation for an AI that works along with you. You are looking to write, edit, translate, or summarize texts? AI connect supports you with this diirectly in the CRM.
• AI coding makes it even easier to independently design and optimize your own processes and functions using low-code without any programming knowledge.
• With Community CRM, the connection between CRM and We.Network, new opportunities arise to take employee communication to the next level or engage with customers and specific target groups in a more targeted and personalized way.
• CAS genesisWorld stands for data protection at the highest level, for example through modern authentication with two-factor authentication or single sign-on. Furthermore, flexible hosting options with server locations in Germany allow you to operate the solution in accordance with your individual data protection requirements.